THE ROLE OF HR IN PROMOTING MENTAL HEALTH AND WELL-BEING IN HEALTHCARE SETTINGS: A COMPREHENSIVE REVIEW

Authors

  • Noluthando Zamanjomane Mhlongo Department of Accounting, City Power, Johannesburg, South Africa
  • Oluwafunmi Adijat Elufioye Indpendent Researcher, Lagos, Nigeria
  • Onyeka Franca Asuzu Dangote Sugar Refinery Plc, Lagos, Nigeria.
  • Ndubuisi Leonard Ndubuisi Spacepointe Limited Rivers State, Nigeria
  • Funmilola Olatundun Olatoye Independent Researcher, Houston, Texas, USA
  • Adeola Olusola Ajayi-Nifise Department of Business Administration, Skinner School of Business, Trevecca Nazarene University, USA

DOI:

https://doi.org/10.51594/ijmer.v6i2.777

Abstract

This review delves into the critical role that Human Resources (HR) plays in fostering mental health and well-being within healthcare settings. The healthcare industry, known for its demanding and high-stakes nature, places substantial strain on the mental health of its workforce. Recognizing the impact of mental well-being on both individual performance and patient outcomes, this comprehensive review explores the multifaceted responsibilities of HR in addressing mental health challenges. The paper examines HR strategies that aim to create a supportive and healthy work environment for healthcare professionals. These strategies include the implementation of employee assistance programs, stress management initiatives, and mental health awareness campaigns. The review highlights the importance of destigmatizing mental health issues within the healthcare workforce, emphasizing HR's role in fostering a culture that encourages open communication and seeks to remove barriers to seeking help. Additionally, the paper explores HR's involvement in talent acquisition and retention, recognizing the link between job satisfaction, mental well-being, and overall staff retention in healthcare settings. It discusses recruitment practices that prioritize the holistic well-being of employees and the role of HR in developing and implementing policies that promote work-life balance. Furthermore, the review explores the incorporation of mental health training and education into HR programs, ensuring that healthcare professionals possess the necessary tools to manage stress and navigate the challenges inherent in their roles. The review concludes by underlining the need for a collaborative approach between HR professionals, healthcare leadership, and employees to create a workplace culture that prioritizes mental health, ultimately benefiting both the well-being of healthcare professionals and the quality of patient care.

Keywords: HR, Mental Health, Healthcare, Well-being, Review, Management.

Published

2024-02-13

Issue

Section

Articles